How does Eventbrite’s Payment Processing work?

If you're hosting a paid event, Eventbrite Payment Processing is the default method for accepting payments online. Eventbrite sends your payout five days after the completion of your event or on the custom payout schedule you choose. Then, your bank and location will determine how long it takes for the money to show in your account. If you are using Instant Payouts, money will be deposited to your bank within minutes.

How can I collect money for my event using Eventbrite?

You can collect money from your paid event with Eventbrite Payment Processing . Receive a payout for your event funds five days after the completion of your event or opt for an early payout option - Instant Payouts or Scheduled Payouts .

What does it cost me to use Eventbrite Payment Processing?

If your tickets are free, you will not pay any service fees. For paid events, service fees will vary based on package, country, and currency. Depending on your payout country and payment method, there may be additional fees for payment processing. Once you have created a paid ticket type, you may choose who will pay the fees. Absorb fees: Check the box next to “Absorb fees” if you want the fees to be included in the ticket price you set. Fees will be deducted from your sales at the time of your payout. Pass fees on: Leave the box next to “Absorb fees” unchecked if you want attendees to pay the fees on top of the ticket price you set. Fees will be collected off the top of your ticket sales at the time of your payout.

What cost savings can I expect from using Eventbrite Payment Processing?

Event organizers can enjoy cost savings on transaction fees compared to traditional payment methods, making it a cost-effective choice. Eventbrite Payment Processing offers you and your attendees the best experience and with lower costs. Attendees can seamlessly finalize their purchases without navigating away from your event page. Payment processing fees can be easily integrated into the ticket price, providing a clear and straightforward transaction for attendees.

Why should I use Eventbrite Payment Processing to collect money for my events?

Eventbrite is the best online event payment system on the market, offering industry-leading event payment processing tools for online and at-the-door payments. Our platform ensures an easy and seamless experience for organizers and attendees, allowing you to collect money effortlessly for your event.

How do I provide refunds?

Event organizers may choose a refund policy , allowing you to respond to any refund requests within 7 days. If you cancel your event or it doesn't occur, you are required to issue refunds to all attendees. Refunds can be issued to the original payment method or as credit to your future events ($USD only).

The best online event payment system

Take the guesswork out of accepting payments and receiving payouts with tools available for all organizers.

Event payments made simple

Eventbrite payment processing

Accept payments for your events both online and in-person in a few clicks with Eventbrite Payment Processing.

Flexible payment methods

Boost your ticket sales by enabling popular payment methods like Apple Pay and Google for a faster and easier checkout experience both online and at-the-door.

Eventbrite Organizer App

Maximize your revenue with more ways to sell tickets, accept registrations, and sell merchandise on-site.

Manage your ticket revenue and event payouts in one place

Streamline your operations with powerful financial tools and insights to grow your business and save more time.

Flexible payout methods

Get paid quicker with event payouts when you want them on a customized schedule of your choice.

Sales reports & insights

Get real-time access to detailed sales reports, fees, charges, credits, and past payout information to help you understand your ticketing revenue.

Automated refunds

With Eventbrite Payment Processing, customize a refund policy that best suits your events and manage refunds with no hassle.

Secure payment processing you can count on

Security you can count on

PCI-compliant, so you know you’re secure with the highest data security standards for all payments and transactions.

No hidden fees, ever

All fees are collected automatically, so you don't have to worry about monthly or annual invoices. You can choose to absorb or pass on all fees to ticket buyers. Service fees vary per package, country, and currency.

Best practices for collecting event ticket payments

Full-service payment processing for your events

Easily manage your event payments, improve sales by up to 20%, and get access to exclusive benefits with Eventbrite Payment Processing.

Payment mistakes event creators don’t realize they’re making

How to accept and track payments that improve your attendee experience and overall event strategy.

See Eventbrite in action

Check out all the ways we’re making it easier for you to create, promote, manage, and do more with your events — from event creation to event marketing.

Getting started with Eventbrite Payment Processing

If you're hosting a paid event, Eventbrite Payment Processing is the easiest method for accepting payments online.

Publish your events for free

Reach more people on the world's largest and most trusted events marketplace. Everything you need to host standout events and earn more.

Flexible ticket types for in-person or online events
Integrated email and social media marketing tools
Secure and seamless attendee checkout
Payouts before your event
Detailed analytics and reporting

No fees for free events
4.2% + $0.55 NZD service fee per ticket
2.4% payment processing fee per order
Ticketing Fees are paid by ticket buyers on paid tickets unless you choose to cover them

Find out more about how fees work

Hosting a large or complex event?

We offer tailored plans for event pros with unique needs. Get personalised support, customised pricing, and more by partnering with our sales team.

Frequently asked questions

Grow eventfully

Explore all the built-in tools and technology you need to start, run, and grow your business with events.

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